Review Shipment Details and Update Shipping Status
Learn how to use the shipment detail page in the Admin Platform to review shipping and billing information, check ordered items, copy the delivery address, and update shipping status.
This guide explains how to use an individual shipment detail page in the Admin Platform.
Use it when you want to:
- review one physical product order in more detail
- confirm the shipping and billing information
- check customer contact details
- copy the delivery address
- review ordered items and payment totals
- update the shipment status
Open A Shipment Detail Page
To open one shipment:
- Go to Management > Products > Shipping.
- Select the shipment you want to review.
OpenMirai then opens that shipment’s detail page.
Understand The Shipment Header
At the top of the page, OpenMirai shows:
- a back link to the shipping list
- the shipment reference number
- a badge for the shipping method
- the order date
- the number of products in the shipment
- the current shipping status badge
- a shipping action menu
Use this header when you want a quick summary before checking the full order details.
Understand The Shipping Status Badge
The status badge shows the shipment’s current stage.
Depending on the shipment, statuses can include:
- To Ship
- Shipping
- Completed
- Cancelled
Use this badge to confirm the current fulfillment state before making any updates.
Update The Shipping Status
Use the action menu in the page header when you want to change the shipment status.
Available actions are:
- Set to Shipping
- Set to Completed
- Set to Cancelled
Use these actions to keep the shipment record accurate as the order moves through fulfillment.
Review The Shipping Information Block
The first detail section includes Shipping Information.
This block shows:
- shipping recipient name
- shipping address
Use this block when you want to confirm where the order should be delivered.
Copy The Shipping Address
The Shipping Information block includes a copy button.
Use it when you need to paste the shipping details into:
- a courier system
- a label printing tool
- an internal operations message
OpenMirai copies the recipient name and shipping address together.
Review The Billing Information Block
The page also shows Billing Information.
This block includes:
- billing name
- billing address
Use it when you need to compare billing details against delivery details or review the order for finance or support work.
Review The Customer Information Block
The Customer Information area shows contact details for the person who placed the order.
This block can include:
- customer name
- customer email
- customer phone number
Use this section when:
- you need to contact the customer
- you need to verify the buyer’s identity
- you want to compare contact details with the shipping record
Review Ordered Items
The shipment detail page includes a full ordered-item list.
Each item row can show:
- product image
- product name
- quantity
- item price
Use this section to confirm exactly what is included in the shipment.
Check Product Quantity
Each item row includes the product quantity.
Use this when you want to verify how many units should be packed or delivered.
Check Item Pricing
Each item row also shows the line price for that item.
Use this when you need a quick product-level pricing check before reviewing the full payment summary.
Review The Payment Summary
At the bottom of the page, OpenMirai shows a payment breakdown.
This summary includes:
- Subtotal
- Shipping
- Discount
- Tax
- Total
Use this area when you want to understand the final charge for the order.
Understand Discount Lines
If the order used a discount, OpenMirai shows it in the payment summary with the discount name.
Use this when you want to confirm:
- whether a promotion was applied
- how much was discounted
- why the total is lower than the subtotal plus shipping
Use The Detail Page Before Updating Status
This page is especially useful when you need to confirm the order before moving it to the next status.
For example, use it when you want to:
- double-check the address before marking the order as shipping
- verify the full order before marking it as completed
- review the details before cancelling the shipment
If The Page Is Still Loading
When the shipment detail page first opens, OpenMirai can show loading placeholders while it retrieves:
- shipment summary information
- address and customer details
- ordered items
- payment totals
Wait for the page to finish loading before copying the address or updating the status.
Manage Product Shipping In The Admin Platform
Learn how to use the Admin Platform shipping page to search orders, filter shipments, update shipping status, copy shipping addresses, and open shipment details.
Review Receipts And Export Receipt Data
Learn how to use the Admin Platform receipts page to search payments, filter receipts, open receipt details, review payment breakdowns, and download receipt data as CSV.